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11 years of inbound, outbound, email/fax/letter, training and consulting expertise: CCC offers highest quality international award-winning call center services. Experience gained through 100 million customer contacts and international industry know-how plays an important role in the operative implementation of our clients’ projects.
Competence Call Center is one of Europe’s leading call centers. At 8 locations in 6 countries, 2,000 service professionals provide top quality international call center services. CCC is a financially strong, rapidly expanding company with a clear focus on quality.
Competence is our promise: 11 years of call center expertise and 21 international awards confirm our international quality standards for our incoming hotlines, outgoing campaigns, in written customer communication as well as training and consulting.
CCC BESTshoring – the next dimension of Communication
Service Quality focusing on reduced costs - with CCC BESTshoring, a potential saving of up to 20% can be attained. >>
Competence Call Center - Your Top Outsourcer in EMEA
Competence Call Center was nominated by Contact Center World.com as the Top Outsourcer of the EMEA region and subsequently won the award. This award further cements CCC’s position as the best call center in the EMEA region. >>
Competence Call Center celebrated its 11th Anniversary with international expert meeting in Istanbul, Turkey
Gregor Willenberg is the best IT Support Professional of the entire EMEA region
Keynote Speech of Carita Vallinkoski, Expansion Management CCC, about People Management, Leadership & Motivation in the Call Center
