Competence Call Center
 
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Competence Call Center is one of the leading European call centers, currently present on 7 locations in 5 countries and rapidly expanding. Our highest quality call center solutions bring clear performance advantages and tangible strategic benefits to our clients.


Competence Call Center is a financially stable, rapidly growing company with a clear focus on investing to the benefit of its clients. CCC has been profitable every year since its foundation 10 years ago.


Competence Call Center is the expert in best quality customer experience. We are experts in building and maintaining personalized relationships between your brand and your customers.


Our competence is our promise. We strive to be the leader in highest quality services to our clients and have a dedicated team of project leaders and agent coaches to ensure the consistent highest quality of our services.


CCC offers its clients multilingual services in 18 languages. Our competences are incoming hotlines, outgoing campaigns, email/fax/letter correspondence as well as training and consulting.

 

Contact


Maria Zanetti
Communications Management
Competence Call Center
Berlin | Bratislava | Bucharest | Istanbul | Leipzig | Linz | Vienna | Zurich
E-Mail: maria.zanetti@yourccc.com
Tel.: Austria: +43-1/811 22-7755
Tel.: Germany: +49-30/520 025-755
Tel.: Romania: +40-21/405-9755
Tel.: Slovakia: +421-2/3301-7755
Tel.: Switzerland: +41-44/553-7755
Tel.: Turkey: +43-1/811 22-7755

News and Events

YOURCCC - ENGLISH

09.October 2008 | Call Center Trends in Europe

11th Call Center Convention with panel discussion on the code of honour


04.September 2008 | Competence Call Center expands into Turkey

Opening of the 8th Call Center location in Istanbul


04.September 2008 | Competence Call Center presented Call Center Best Practice in Prague

Carita Vallinkoski on outsourcing partnerships and positive customer/company interaction


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