News and Events
Switzerland: quality and qualification study 27.May 2008
Qualitative catch-up and need for code of honour
moreEvent: DMVÖ Call Center Initiative 29.April 2008
The Austrian Dialogue Marketing Association (DMVÖ) invites you to attend the Facts & Friends Special of the Call Center Initiative at Wolke 19 in Vienna on 11 June at 5.30 pm. You will hear an exciting talk by CCC general manager...
more4th Call Center and Customer Care Conference & Expo 29.April 2008
Save the Date: 20-22 May: Call Center and Customer Care Conference & Expo Bucharest with keynote speech by Carita Vallinkoski, Expansion Management CCC on the topic of Strategy, Leadership & Motivation in the Call Center.
moreCUSTOMER COMMUNICATION WITH SAP BCM. EXAMPLE: CCC 29.April 2008
Save the Date: 27 May: innovation@work: SAP invites you to attend the event series “First Mover” in Regensdorf/Zurich.
moreReview: Call Center Conference in Prague 21.April 2008
Talk by Christiane Ölz on the topic of “People Management in Call Centers”
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