Because of the increasing number of e-mails, more and more companies are changing to outsourcing their e-mail traffic.

Competence Call Center receives your e-mails for you and answers them. The process works similarly to an incoming hotline. By using excellently trained agents, we achieve an average success rate of over 98 percent at the first level.

We also specialise in customer service by fax and letter. We will gladly take over your written correspondence to customers with our CCC correspondence team trained in writing and communication.