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HOME > SERVICES > Outgoing

Outgoing Calls

From data qualifying over appointment arranging, customer satisfaction measuring, pushing calls, all the way to up- and cross-selling.

  • Data Qualification: The data you provide are updated by our agents.
  • Arranging Appointments: Our briefed agents are happy to arrange appointments with the companies you specify.
  • Customer Satisfaction Measuring: Within the scope of a customer satisfaction measurement, we will find out all data from your customers that are relevant to you. You can get to know your customers better or can react to their wishes, respectively.
  • Pushing Calls: We would be happy to call your customers and wish them a happy birthday in your name, express congratulations, inform them of won prizes or invite your premium customers to events.
  • Up and Cross Selling: We help you increase your sales and profits in your regular customer segment.

Service Contact International


Peter Kloibhofer 
Customer Relations Management

Competence Call Center GmbH
Stralauer Allee 2, 10245 Berlin, Germany
T: +49 30 520 025-599
F: +49 30 520 025-500
E: peter.kloibhofer|@|yourccc.com

 

News and Events

21.05.2012 12:00

Competence Call Center Bucharest wins two awards at the Romanian Contact Center Awards 2012

Trainer Silviu Suditu and Sales Supervisor Ciprian Raducan have been awarded for being the best in...



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The Call Center Convention to celebrate its 15th year in Paris, France

“Meet the best in Europe - how leading companies successfully retain the market’s pole position”



18.04.2012 12:00

New Call Center Director in the Competence Call Center

Ulf Herbrechter is assuming the management for a top customer of CCC



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