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14 years of incoming, outgoing, email/fax/letter and training expertise:
CCC offers highest quality international award-winning call center services. Experience gained through over 100 million customer contacts and international industry know-how plays an important role in the operative implementation of our clients’ projects.
Competence Call Center is one of Europe’s leading call centers. At 10 locations in 7 countries, more than 3,000 service professionals provide top quality international call center services. CCC is a financially strong, rapidly expanding company with a clear focus on quality.
Competence is our promise: 14 years of call center expertise and 35 international awards confirm our international quality standards for our incoming hotlines, outgoing campaigns, in written customer communication as well as training.
| CCC Leipzig provides its partner PAYBACK with the “World’s Best Customer Service”
At the Contact Center World Conference in the USA Competence Call Center was once again recognised for its outstanding customer service provision. >>
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| CCC certified according to European call center standard
Competence Call Center receives certification EN 15838 with “zero optimisation potential” >>
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