Thomas Kloibhofer founded the Competence Call Center on 1 July 1998. Against the background of liberalisation of the telecommunications and energy industries, the CEO was convinced by increasing demand for high quality and professional call center services.

Success quickly confirmed his choice
After just a year, a second location was opened. The now largest location of all followed 2001 in Berlin. In 2005, CCC expanded to Zurich, working with customers in the whole German speaking region. In the following years CCC expanded to Slowakia, Romania, Turkey, France and opened up three further locations in Germany.

Altogether, more than 3.000 employees in 10 locations serve customers from all over Europe. 35 awards acknowledge our path: the high service quality and solution-orientation of the CCC team is both appreciated and recognised by customers, clients and international judges.

CCC has proved its competence over 100 million times already and fulfilled its promises in excess of 100 million contacts with customers: we want to help our customer. 24 hours a day, 7 days a week, in every discussion, every minute.