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CCC History

Thomas Kloibhofer founded the Competence Call Center on 1 July 1998. Against the background of liberalisation of the telecommunications and energy industries, the CEO was convinced by increasing demand for high quality and professional call center services.

 

Success quickly confirmed his choice
After just a year, a second location was opened in Linz. The now largest location of all followed after another two years in Berlin. In 2005, CCC expanded to Zurich, and now serves customers in the whole German speaking region. In 2006 CCC has purchased the call centers of Nestlé© Nespresso in Zurich and of SkyEurope in Bratislava thus documenting the companie´s expansive growth strategy.

 

Altogether, more than 2.000 employees in 8 locations serve customers from all over Europe. 25 awards acknowledge our path: the high service quality and solution-orientation of the CCC team is both appreciated and recognised by customers, clients and international judges.

 

CCC has proved its competence over 100 million times already and fulfilled its promises in excess of 100 million contacts with customers: we want to help our customer. 24 hours a day, 7 days a week, in every discussion, every minute.

Contact


Maria Hoffrichter Zanetti
Communications Management
Competence Call Center
Berlin | Bratislava | Bucharest | Istanbul | Leipzig | Linz | Vienna | Zurich
E-Mail: maria.hoffrichter-zanetti|@|yourccc.com
Tel.: Austria: +43-1/811 22-7755
Tel.: Germany: +49-30/520 025-755
Tel.: Romania: +40-21/405-9755
Tel.: Slovakia: +421-2/3301-7755
Tel.: Switzerland: +41-44/553-7755
Tel.: Turkey: +43-1/811 22-7755

News and Events

YOURCCC - ENGLISH

10.March 2010 | Competence Call Center Zurich celebrates its 5th birthday

Located in the heart of Europe, the CCC location Zurich provides high-quality call center services in the areas of incoming, outgoing and written customer communication. This year, CCC Zurich celebrates its 5th anniversary.


01.March 2010 | Competence Call Center Bucharest is extending its office

The Romanian CCC location opens up a second floor creating 120 new workstations


16.February 2010 | The CCC VIP Lounge at the CallCenterWorld® 2010 in Berlin

From 9-11 February, Competence Call Center extended invitations to an exclusive area high above the trade fair at this year’s industry event


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