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WCCA 2010 - Best Outsourcing Partnership

CCC won the gold medal in this category for its successful partnership with Ryanair – Europe’s first and largest low-fare airline – in Bratislava and Bucharest.


WCCA 2010 - Best Support Professional Human Resources

This award is presented to persons that provide existing and potential employees at call centers with outstanding HR support.


CCA 2010 - Best Use of Technology in Romania

Competence Call Center was presented with the award in the category of Best Use of Technology in Romania at the Call Center and Customer Care Conference & Expo in Bucharest.


Golden Arrow 2010 - Special Golden Arrow

During the 7th Vienna congress com.sult Thomas Kloibhofer received the "Special Golden Arrow" award >>


WCCA 2009 - Best Contact Center Support Professional-IT worldwide

At the “World Contact Center Awards” on 6 November in Las Vegas, Gregor Willenberg honoured in receiving the “Best Contact Center Support Professional-IT worldwide” award >>


WCCA 2009 - Top Outsourcer 2009

At the “Top Ranking Performers Conference” in Las Vegas, CCC is presented with the award for the second time running >>


EOY 2009 - Entrepreneur Of The Year 2009

At this year’s 4th award ceremony of the business prize on October 15 in Vienna’s Hofburg, the entrepreneur accepted the award in front of around 300 guests >>


WCCA 2009 - Best Support Professional IT

Gregor Willenberg of Competence Call Center was awarded the title "Best Support Professional IT" in EMEA region


CCA 2009 - Best call center supervisor

Competence Call Center was presented with the award in the category of Best Call Center Supervisor at the Call Center and Customer Care Conference & Expo in Bucharest.


CCA 2009 - Best medium call center

Competence Call Center was presented with the award in the category of Best Call Center at the Call Center and Customer Care Conference & Expo in Bucharest.


CCW 2008 - World best contact center EMEA

Competence Call Center was nominated by Call Center World.com as the Top Outsourcer of the EMEA region and subsequently won the award. This award further cements CCC’s position as one of the best call center in the EMEA region.

Gold for Competence Call Center


Best SAP Reference Customer 2008

As part of the Swiss SAP CRM Community Events on 13.11.2008 at SAP Regensdorf, the prize for the best SAP Customer Relationship Management (SAP CRM) and the best SAP Business Communications Management (SAP BCM) – Reference Customer 2008 was awarded to the winning customer.

Gregor Willenberg accepts CCC’s 17th award


WCCA 2008 - Best Sales Agent

Best Sales Agent Award for CCC Bucharest


WCCA 2008 - Best Outsourcing Partnership

CCC Vienna received the World Contact Center Award in silver for its especially successful and close collaboration with its client


WCCA 2006 - Best contact center leader of the world

Carita Vallinkoski was honoured for the Best Call Center Manager of the world


Golden Arrow 2006 - International Consulting Award

The "Golden Arrow 2006" in the category Marketing and PR was awarded to Competence Call Center AG


DMVÖ 2006 - Special Award

CCC wins special prize for the showpiece e-card project, the Austrian Health Card


ECCA 2006 - Best call center environment

Competence Call Center received the award for the "Best Call Center Environment"


WCCA 2006 - Best contact center leader EMEA

Carita Vallinkoski was honoured for the Best Call Center Manager of the whole EMEA economic area


ECCA 2005 - Judges special award

Competence Call Center received the sought-after award for outstanding call center performance in 2005


Columbus 2004 - Best Hotline in Austria

CCC received the Golden Columbus award from Dialogue Marketing Association Austria


ECCA 2004 - Callcenter professional of the year

European call center professional of the year: Christian Legat


ECCA 2004 - Campaign of the year

European Campaign of the Year 2004


Columbus 2002 - Best Outgoing Campaign

Change & turn - Golden Columbus by Dialog Marketing Verband Österreich


CAT-Award 2001 - Best Call Center Management

Call center manageress of the year: Carita Vallinkoski


Columbus 2001 - Best Hotline in Austria

€uro Info Hotline – The voice of the €uro

Client: Austrian Federal Economic Chamber


Columbus 2000 - Best Outgoing Campaign

Columbus 2000 - max.treuetalk – What would loyalty be without max.?


Columbus 1999 - Best Hotline in Austria

Columbus 1999 - service for the first alternative mobile phone service provider in Austria


Maria Hoffrichter Zanetti
Communications Management
Competence Call Center
Berlin | Bratislava | Bucharest | Istanbul | Leipzig | Linz | Vienna | Zurich
E-Mail: maria.hoffrichter-zanetti|@|yourccc.com
Tel.: Austria: +43-1/811 22-7755
Tel.: Germany: +49-30/520 025-755
Tel.: Romania: +40-21/405-9755
Tel.: Slovakia: +421-2/3301-7755
Tel.: Switzerland: +41-44/553-7755
Tel.: Turkey: +43-1/811 22-7755

News and Events

YOURCCC - ENGLISH

02.July 2010 | CCC opens up second location in Berlin

From 1 July 2010, Competence Call Center will provide high-quality customer services at nine locations


02.July 2010 | Competence Call Center celebrates 12th CCC anniversary

At Vienna’s Gloriette, 200 international guests look back on 12 successful CCC years


02.July 2010 | OECD Expert Jean-Pierre Garson at the 5th Future of Employment Forum on the topic of "Migration and Work"

Together with international experts, he examines the integration opportunities of young migrants


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