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E-Mail Communication

Because of the increasing number of e-mails, more and more companies are changing to outsourcing their e-mail traffic.

 

Competence Call Center receives your e-mails for you and answers them. The process works similarly to an incoming hotline. By using excellently trained agents, we achieve an average success rate of over 98 percent at the first level.

 

We also specialise in customer service by fax and letter. We will gladly take over you written correspondence to customers with our CCC correspondence team trained in writing and communication.

Service Contact


Peter Kloibhofer 
Customer Relations Management
Competence Call Center
Berlin | Bratislava | Bucharest | Istanbul | Leipzig | Linz | Vienna | Zurich
E-Mail: peter.kloibhofer|@|yourccc.com
Tel.: Austria: +43-1/811 22-7705
Tel.: Germany: +49-30/520 025-599
Tel.: Romania: +40-21/405-9755
Tel.: Slovakia: +421-2/3301-7705
Tel.: Switzerland: +41-44/553-7705
Tel.: Turkey: +90-212/31280–05

News and Events

YOURCCC - ENGLISH

11.March 2010 | Three nominations for Competence Call Center at the Contact Center World Awards 2010

This year, CCC is happy to have been nominated for the following categories: “Best Contact Center” for CCC Bucharest, “Best Outsourcing Partnership” with Ryanair, and “Best Support Professional Human Resources” for HR manager...


10.March 2010 | Competence Call Center Zurich celebrates its 5th birthday

Located in the heart of Europe, the CCC location Zurich provides high-quality call center services in the areas of incoming, outgoing and written customer communication. This year, CCC Zurich celebrates its 5th anniversary.


01.March 2010 | Competence Call Center Bucharest is extending its office

The Romanian CCC location opens up a second floor creating 120 new workstations


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