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Outgoing Calls

From data qualifying over appointment arranging, customer satisfaction measuring, pushing calls, all the way to up- and cross-selling.

  • Data Qualification: The data you provide are updated by our agents.
  • Arranging Appointments: Our briefed agents are happy to arrange appointments with the companies you specify.
  • Customer Satisfaction Measuring: Within the scopeof a customer satisfaction measurement, we will find out all data from your customers that are relevant to you. You can get to know your customers better or can react to their wishes, respectively.
  • Pushing Calls: We would be happy to call your customers and wish them a happy birthday in your name, express congratulations, inform them of won prizes or invite your premium customers to events.
  • Up and Cross Selling: We help you increase your sales and profits in your regular customer segment.

Service Contact


Peter Kloibhofer 
Customer Relations Management
Competence Call Center
Berlin | Bratislava | Bucharest | Istanbul | Leipzig | Linz | Vienna | Zurich
E-Mail: peter.kloibhofer|@|yourccc.com
Tel.: Austria: +43-1/811 22-7705
Tel.: Germany: +49-30/520 025-599
Tel.: Romania: +40-21/405-9755
Tel.: Slovakia: +421-2/3301-7705
Tel.: Switzerland: +41-44/553-7705
Tel.: Turkey: +90-212/31280–05

News and Events

YOURCCC - ENGLISH

02.July 2010 | CCC opens up second location in Berlin

From 1 July 2010, Competence Call Center will provide high-quality customer services at nine locations


02.July 2010 | Competence Call Center celebrates 12th CCC anniversary

At Vienna’s Gloriette, 200 international guests look back on 12 successful CCC years


02.July 2010 | OECD Expert Jean-Pierre Garson at the 5th Future of Employment Forum on the topic of "Migration and Work"

Together with international experts, he examines the integration opportunities of young migrants


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