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Outgoing Calls

From data qualifying over appointment arranging, customer satisfaction measuring, pushing calls, all the way to up- and cross-selling.

  • Data Qualification: The data you provide are updated by our agents.
  • Arranging Appointments: Our briefed agents are happy to arrange appointments with the companies you specify.
  • Customer Satisfaction Measuring: Within the scopeof a customer satisfaction measurement, we will find out all data from your customers that are relevant to you. You can get to know your customers better or can react to their wishes, respectively.
  • Pushing Calls: We would be happy to call your customers and wish them a happy birthday in your name, express congratulations, inform them of won prizes or invite your premium customers to events.
  • Up and Cross Selling: We help you increase your sales and profits in your regular customer segment.

Service Contact


Peter Kloibhofer 
Customer Relations Management
Competence Call Center
Berlin | Bratislava | Bucharest | Istanbul | Leipzig | Linz | Vienna | Zurich
E-Mail: peter.kloibhofer|@|yourccc.com
Tel.: Austria: +43-1/811 22-7705
Tel.: Germany: +49-30/520 025-599
Tel.: Romania: +40-21/405-9755
Tel.: Slovakia: +421-2/3301-7705
Tel.: Switzerland: +41-44/553-7705
Tel.: Turkey: +90-212/31280–05

News and Events

YOURCCC - ENGLISH

11.March 2010 | Three nominations for Competence Call Center at the Contact Center World Awards 2010

This year, CCC is happy to have been nominated for the following categories: “Best Contact Center” for CCC Bucharest, “Best Outsourcing Partnership” with Ryanair, and “Best Support Professional Human Resources” for HR manager...


10.March 2010 | Competence Call Center Zurich celebrates its 5th birthday

Located in the heart of Europe, the CCC location Zurich provides high-quality call center services in the areas of incoming, outgoing and written customer communication. This year, CCC Zurich celebrates its 5th anniversary.


01.March 2010 | Competence Call Center Bucharest is extending its office

The Romanian CCC location opens up a second floor creating 120 new workstations


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