€uro Infohotline – The voice of the €uro
- Austrian Federal Economic Chamber
CCC looked after the informational campaign on the topic of currency conversion “twenty four seven”.
- companies and general population
- Hotline as a central educational and information tool
- Accompanying email and Internet service
- Countering uncertainty among the population by providing specific information
- Dealing with emotionally charged inquiries by call center agents with psychological training
- Regular workshops held by experts from the Economic Chamber
For this innovative service hotline, CCC was awarded the Golden Columbus by Dialog Marketing Verband Österreich.