CCC wins Best Call Center Environment in Europe award

At the European Call Center Expo on October 3rd in Birmingham (UK), Competence Call Center received an award in the “Best Call Center Environment” category.

“The winning entry stood out from the others as a bit of a gem, with a very obvious feel-good factor. It is a great example of the people, the design and the brand coming together to form a strong and memorable environment'”, explains Claudia Hathway, Juror of European Call Center Awards and publisher of industry magazines CCF and eCCF. (In the picture on the right with the moderator of the gala and the CCC prize winners Maria Zanetti and Carita Vallinkoski).

“This award means a lot to us because it underscores our uniqueness in this competitive industry. The award shows that design is an opportunity for companies and employees to position themselves incomparably and unmistakably in the market. At CCC we have managed this in a way that the whole industry seeks,” Thomas Kloibhofer Chairman of the Competence Call Center AG, is delighted at receiving the international award. Kloibhofer is convinced that a nice and harmonious work environment is an important success factor of CCC. “A joyful work environment raises the feeling of well-being and the mood – and we can share this joy every day at work,” says Kloibhofer.

“A person is only motivated and can only give full commitment to his job if he feels good. An important aspect is a nice and friendly work environment. We spend a large part of our time in the office. That’s why we invest a lot of time, care and joy in design and in our call center concept as well as in our harmonious work environment. The many hours we have spent on this subject have paid off. The greatest joy for us is to be able to show off the work and the development of the last 8 years: our CCC. We are very proud of this award. This award is a great recognition and an important contribution to the image development and further development of our industry,” says Carita Vallinkoski , Call Center Manager of Competence Call Center AG.