The ISO 18295-1 certification is currently the most comprehensive and informative certification. It stands for sustainable quality and optimal processes in the state-of-the-art contact center. For partners, this is further evidence of the high level and entitlement to benefits at CCC.
The IAOP® is a global organization that supports the outsourcing profession. With a community of more than 120,000 members and affiliates, it is the leading association for IAOP® organizations and individuals from the business of outsourcing, offshoring and shared services.