The IAOP® is a global organization that supports the outsourcing profession. With a community of more than 120,000 members and affiliates, it is the leading association for IAOP® organizations and individuals from the business of outsourcing, offshoring and shared services.
The EN 15838 certification is currently the most comprehensive and informative certification. It stands for sustainable quality and optimal processes in the state-of-the-art contact center. For partners, this is further evidence of the high level and entitlement to benefits at CCC.