Find out from luck-researcher Maike van den Boom why Scandinavians are happier, more successful and more productive – and what we can look forward to in customer service.
The subsequent workshops provide a perfect opportunity to gain insight into bold success projects, to explore success factors and challenges – and to design your own courageous project based on the Scandinavian model.
The Future of Contact Center Collaboration: What distinguishes successful teams? Maike van den Boom toured the happy lands of the Vikings to find out what makes happy teams. As part of the Service Champions pop-up event, the luck-researcher shares the three success factors of happy outperformer teams.
1, place de la Porte de Versailles, 75015 Paris, France
The leading fair for customer service 2019 in Paris offers a unique European perspective on the customer care industry. From point-of-sale to dialogue marketing, from face-to-face to self-service, more and more exhibitors will be presenting breakthrough innovations and sharing their best practices in the numerous speeches and workshops.