CCC Hero Jan – Captain Communication

I forgot my password – how do I get a new one? How can I protect my account from unwanted access? Where do I get to see my account overview? It’s easy to lose track between all these numbers, currencies, and debits and sometimes you’ll aimlessly click through your account for what feels like hours.

This is where our CCC Hero Jan comes to the rescue like nobody’s business and readily provides answers to all the above questions and many, many more. As a customer advisor for an online bank he’s exceptionally well-informed on everything account-related and uses his shield to guard his customers from bad experiences both via the phone and email.

As if all of this weren’t enough, merely a year after he started working at CCC he went and took his chance to advance on a personal as well as a professional level and supported his team as a senior agent. This way, he is the go-to-guy for all subject-specific questions and motivates his employees with his likeable nature. This is the perfect job for Jan and helps further his and our mission.He has now been a process manager for more than two years, making him the leader of his League of Senior Agents. He optimizes work processes, analyzes various KPI and is in direct contact with the online bank’s partners.

Jan’s story shows that each and every employee can become an everyday hero, if they continually come through for our customers and the fulfillment of their wishes.

Even if you don’t own an indestructible shield, you can become part of our dedicated team. If you have strong communication skills and just love to make people even a tiny bit happier, then here’s our offer for you: Apply to one of our many advertised jobs and show us your super powers! As well as a challenging occupation (inbound) in an international company you will of course receive extensive product training. For a little bit of extra motivation we offer free drinks such as coffee and tea as well as a regular generous helping of free fruit.


Apply now and become part of our team! We can’t wait to hear from you.