12th CCC Special Award 2017

  • 28 June 2017
12th CCC Special Award 2017

Hall of Fame 2017 goes to Claudia Gabler, Switzerland

At the end of the 20th CCC Convention, a new international member was added to the series of exceptional customer care personalities in Berlin.


Claudia Gabler, a native of Austria who has been very successful for a decade in the beautiful Swiss city of Berne, proves her 20 years of experience in the BPO sector through three particularly strong abilities. The art of unconditional and holistic listening, the look for unique and unfinished moments in life and the ability to create wonderful content and stories.


“I am incredibly honored and pleased to receive this award, a completely unexpected moment of happiness for me,”

said Claudia Gabler, visibly moved at the CCC Convention at the “Tagungswerk” in Berlin.


About Claudia Gabler:

The image promotion of the contact centers and the career advancement of women are especially important to Claudia: In addition to her outstanding work in the current leading Swiss Industry Magazine, “CMM”, Contact Management Magazine and the annual award of the Swiss Golden Headset Award, Claudia Gabler is on the excellent platform of the League of Leading Ladies. Here she regularly creates very exciting reports and articles in the Ladies Drive Magazine and contributes to popular bar talks and the League of Leading Ladies conferences.

As an entrepreneur, Claudia Gabler supports international companies and leading managers with her press work and is also responsible for corporate publications such as business books and booklets, which promote the positive image of the industry.


CCC Special Award

The CCC Special Award has been awarded since 2006 to outstanding personalities who have considerably contributed to making the customer service industry more professional and furthering its image with their commitment.

These experts have already been admitted to the CCC Hall of Fame:


Robert S. Murray, Bestselling Author und international Business Leader, Canada

Maciej Buś, President of the Call Center Forum, Poland

Dieter Fischer, President of the Swiss association CallNet.ch

Manfred Stockmann, President of the German Call Center association

Manuel Jacquinet, Co-Präsident of Malpaso and Chefredakteur des Branchenmagazins “En-Contact“, France

Meltem Karateke, Presidentin of IMI Conferences, Turkey

Xi Zhao, Founder and President of CCMWorld Group, China

Madalina Vilau, initiator of the first Customer Care Conference & Expo in Bucharest, founder and publisher of the Romanian trade magazine “Call Center Magazine“, Romania

Nicolette Wuring, Author and CEO at Customer Management Services, the Netherlands

Simone Fojut, Editor in Chief of “Call Center Profi”, Germany

Olav V. Strawe, Publisher of “TeleTalk“, Germany/USA.