Cristina-Steluta Mares received the Special Award for “Best People and Quality Management”
Since the location opened in June 2014 Cristina-Steluta Mares has been working in CCC Braşov. In her current role she is responsible for the training and quality management for one of the largest international projects in the location with more than 100 employees. She takes care of topics such as quality assurance, knowledge management and employee development.
For her commitment she received a Special Award in the extraordinary category “Best People and Quality Management” at the Romanian Contact Center Awards 2016.
“Steluta has especially convinced us with her positive and empathetic personality and her quality- and solution-oriented approach.
She places the employee in the focus and strengthens the success of her team by providing personal support and individual advancement.
For this reason we have decided to honor Steluta with a Special Award for “Best Quality and People Management”.
Congratulations to Steluta and all the best to her whole team”,
said Madalina Vilau, Managing Director of Marketing Insiders Group and organizer of the Romanian Contact Center Awards.
“For me, communication and trust are the key factors to ensure the motivation and loyalty of my team. I only expect from my team what I am also willing to give myself. My goal is to enable the highest quality standards and continuous improvement for our employees and partners. I am very proud that with this award my commitment has been recognized from external experts and look forward to the further development of the CCC Braşov”,
the delighted winner said.
About CCC Braşov:
In June 2014 CCC opened its second Romanian location in Braşov. Since 2007 CCC Bucharest has been providing customer care solutions for local and international partners.
Together with the location in Bucharest, Braşov is the perfect complement for the international Bestshoring- and the company’s multi-location-strategy.
CCC Braşov is currently employing a team of more than 200 people.
With the award at the Romanian Contact Center Awards 2016, the CCC team is happy about 51 international awards.