News

CCC Leipzig celebrates 10th anniversary

• 30 March 2017

For more than a decade, CCC has been offering professional customer service in Leipzig to internationally renowned projects from the telecommunications, energy supply and financial services industries.

The strategy to go to Leipzig as the second German location, after Berlin, in 2007 has proven to be successful.

With the possibility to expand to more than 500 seats in the historic Loft-office, the growth of the German market was supported. The city of Leipzig continues to stand for strong trade, dynamic competition and worldliness.

The central location of the university town, in the district of Plagwitz, has now been the chosen location for 10 years.  Situated in a wonderful environment of galleries, artists and photographers the locations is perfect for new ideas and creativity. The attractive area of the “Baumwollspinnerei” – a former cotton spinning mill – in Leipzig offers ideal space and the home for our dynamic team and our growing projects.

Since 2016, Tristan Albrecht has been leading the successful CCC location in Leipzig and has contributed a high degree of project knowledge:

„I have been part of CCC Leipzig since its starting phase and have seen and been part of the growth and development. Since last year I am delighted to be able to take a more direct influence on the further development of the location.  I am supported by a committed, experienced and homogeneously grown team and we will continue to implement the growing demands of our customers in the future.” says Call Center Manager, Tristan Albrecht.

In 2014 CCC Leipzig received the German Quality Award of the German Call Center Association, CCV with its partner PAYBACK. Already in 2011 the team was awarded for the outsourcing partnership in „Best Customer Service worldwide“ at the Stevie Awards in the USA.

For the coming decade, the competent team still has a lot in hand.

The internal further development offer is being expanded and we are continuing to invest further in ongoing quality management.

CCC Leipzig is constantly growing and is currently gladly receiving applications for the biggest online market place ebay and the successful online bank Paypal.

About CCC Germany

At the moment CCC is based in 6 Locations in Germany, twice in Berlin, Dortmund, Dresden, Essen and Leipzig. More than 3000 employees are responsible for innovative and excellent customer service on various communication levels.