The 7th German CCC location in Duisburg and the third branch next to Essen and Dortmund in the Ruhr area was officially opened on the 13th of September 2017 by the Mayor Sören Link in the new office building.
In September, more than 50 employees were already working on the interesting tasks at CCC. The new CCC employees were warmly welcomed by the Mayor Sören Link:
“With the arrival of modern service providers, Duisburg has been very successful in recent years, and our city has become a hub for call centers in Germany. I am delighted to now be able to offer the customers of such a successful company as CCC a warm welcome from Duisburg. “
Following the recent transformation, the office space on Königstraße offers an attractive work environment and the basis for outstanding customer service.
The team in Duisburg will grow to at least 200 employees by the end of the year. The new CCC site provides services for existing customers from the e-commerce and insurance sectors. In the medium term, the site will have a size of 450 employees.
For business promotion, the establishment of CCC is another building block in structural change. With its current expansion, the successful company supports the strengthening of services in Duisburg. GFW Managing Director Ralf Meurer: “We are particularly pleased with the high number of jobs created together with the job agency support that was offered.”
“With our latest location in Duisburg, we are strategically positioned and are looking forward to another important milestone in our CCC history with this expansion. We are delighted to see the growth and development opportunities for our employees at the location, “says CCC CEO Christian Legat, who himself started as a call center agent at CCC.
The new Duisburg location offers excellent preconditions for further CCC expansion thanks to its excellent staff pool, optimal accessibility and proximity to the existing locations in the Ruhr area.
Centrally located next to the König Heinrichplatz subway station and the popular sculpture “Life Saver”, the new CCC location offers an ideal transport connections and an attractive offer for the new CCC team.
Candidates are always welcome to apply at CCC on 0800 7 44 33 22, jobs.duisburg@yourccc.com or https://www.yourccc.com/careerlocations/duisburg/.
CCC offers customer care solutions at the highest level in 18 locations in eight countries – in 28 languages. In the form of incoming calls, outgoing campaigns, written customer communication via e-mail, chat and social media, as well as back office activities, CCC will be celebrating its 20-year company existence in 2018.
The company will now offer its services in Germany at 8 locations, in Berlin (2), Dortmund, Dresden, Duisburg, Essen (2) and Leipzig.
In total, over 5,500 employees are responsible for innovative and internationally excellent customer service on all communication levels.
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