News

Operational start and official opening at the CCC location in Biel

• 03 June 2016

On 1^st of June the City President of Biel Erich Fehr and CEO Christian Legat officially opened the location of Competence Call Center (CCC) in Biel and thus gave the starting signal for the operational business.

After a successful and comprehensive training phase the first 50 employees are now answering telephony and written customer inquiries.

CCC will grow to 150 employees in the coming months; the following expansion to a team of around 250 is planned. The company is still hiring engaged employees, who want to actively support and participate in the locations´ growth:

“For our project in the Telecommunications Industry we are looking forward to more candidates with excellent knowledge skills in Swiss German. In addition, skills in French, Italian or English are of advantage. In an extensive training and familiarization period our employees are optimally prepared for their future tasks. We look forward to many applications and the further enhancement to our team,”

said Dana Waschk, Human Resources Management, CCC.

As one of the internationally leading customer service providers CCC offers its employees diversified tasks in a modern office and for top partners. Internal further trainings and career opportunities complete the offer for the new team in Biel.

At the opening festivities the City President of Biel, Erich Fehr was happy about the settlement of CCC and said:

“Thanks to its Multilingualism Biel is the ideal location for an international service provider like CCC. In the current global economic environment the decision of CCC for Biel is a strong an important sign. Thanks to the engagement of the Urban Promotion of Economic Development Organisation it was possible to offer CCC attractive premises. I am happy that CCC decided in favor for the city center of Biel.”

Interested parties are invited to find information about vacancies at the CCC location by visiting www.yourccc.com/careerlocations/biel

About CCC:

Together with the location in Zurich that was founded in 2005, CCC will be operating at two Swiss locations. Internationally CCC offers Customer Service solutions of the highest level at 16 locations in 8 countries (Austria, Germany, Switzerland, Slovakia, Romania, Turkey, France and Poland). The CCC Team was awarded with 51 international Awards, amongst others the Swiss Golden Headset Award 2014 for the cooperation with the Touring Club Switzerland.