Use and disclosure of personal data

Competence Call Center appreciates your visit to this website and your interest in our company and our services. We take the protection of your personal data very seriously.

All web activities of Competence Call Center are carried out in accordance with applicable legislation for the protection of personal data and data safety.

Our website can generally be used without disclosing personal data. If personal or business data such as e-mail addresses, names, or addresses can be disclosed in any part of our web presence, disclosure is explicitly voluntary on the part of the user. These data will not be disclosed to third parties without your explicit consent. Competence Call Center employees are bound by an obligation of confidentiality.


Automatically collected information

If you visit Competence Call Center’s website, general information is collected automatically, i.e., not through registration on your part. This includes general data like the internet browser used, number of visits, average staying time or pages visited. It does not include personal data. The data collected are used to improve the site’s attractiveness, content and functionality. Your data will not be used in any other way or disclosed to third parties.


This website uses Google Analytics, a service for web analysis provided by Google Inc. (“Google“). Google Analytics uses “cookies“, text files that are saved on your computer and enable an analysis of how you use a website. The data generated by the cookie on how you use the website are usually transferred to a Google server in the USA and are saved there. If IP anonymisation is activated for this website, your IP address will first be truncated by Google within the European Union or in other contracting states of the European Economic Area. Only in exceptional cases, the full IP address will be transferred to a Google server in the USA and will be truncated there. Under the authority of the provider of this website, Google will use this information to analyse your usage of this website, to gather reports about website activities and to provide further services to the website provider with regard to the use of the website and the internet. The IP address provided by your browser within Google Analytics will not be connected to other Google data. You can prevent the saving of cookies by choosing the relevant setting in your browser software. However, this will prevent you from using all of this website’s functions to their full extent. You can prevent the collection of data generated by the cookie relevant to your usage of this website (including your IP address) by Google and the processing of these data by Google by downloading the browser plugin available On this website, the Google Analytics code has been extended by “gat._anonymizeIp();“. This ensures an anonymised collection of IP addresses (called IP masking).


We herewith declare that we are not responsible for the content of any of the linked pages on our website and do not adopt the content as our own. This declaration applies to all links appearing on this website.

Liability exclusion

The information on this website has been thoroughly checked and is updated on a regular basis. However, we cannot warrant that all contents are complete, correct and up to date at all times. This applies especially to direct or indirect references or links to other websites.

Right to information

If you have any questions regarding the processing of your personal data, please ask our data protection supervisor Katrin Albrecht,