Written Services

As a full service provider, CCC supports you in professional customer communications, including through alternative channels. Our strengths are:

• Years of comprehensive experience with all communication channels
• Individual quality assurance measures suited to the characteristics of each channel
• CCC is your partner for every contact in more than 28 languages

CCC’s multi-award winning written services solutions include, among other things, responding to enquiries via:

• E-mail
• Fax
• Post
• Chat
• Web form
• Social media

In partnership with CCC, you benefit from:

• A unified, solutions-oriented and professional presence in every customer interaction
• Individually recruited staff with the necessary orthographical skills based on your specific needs
• Continual, proactive optimisation and development of your customer communications across all channels.