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Customer Service Agent (m/f/d) for mobile.de | Berlin

Do you like cars? You could talk for hours about brands, horsepower and engine? Looking for a job with working hours that fit your life? Then we have the right offer for you with our flexible training and shift system.

For our team in Berlin we are currently looking for support as

Customer Service Agent (m/f/d) for mobile.de

You answer telephone and e-mail enquiries from customers on the subject of „buying and selling vehicles“. It is your responsibility to advise the customer and demonstrate your communication talent on a daily basis.

We will offer:

  • Challenging and varied inbound activities for our top partner mobile.de
  • Comprehensive product training and intensive training-on-the-job
  • Flexible planning of working hours (full-time; part-time) for a good work-life-balance
  • Fixed basic remuneration with attractive bonus options and exclusive employee bonuses
  • Internal training and further education possibilities via our CCC campus
  • Advancement opportunities in our international company
  • Highly motivated and dedicated team with flat hierarchies and informal culture
  • Great office with modern workplaces as well as free drinks and regularly fresh fruit as a little extra motivation

We are looking for:

  • Fluent written and spoken communication skills in English and German
  • Additional languages are an advantage (especially French)
  • High affinity to the subject of vehicles
  • Fun at the customer support and empathic procedure in the processing of diverse customer requests
  • Routines with common PC and Internet applications
  • Goal-oriented and independent way of working
  • Flexibility, reliability and ability to work in a team
  • Confident an friendly appearance

Join our team and apply now!

Our recruiting team, Robert Neumann and Mark Zeh, is always available for questions at +49 30 520 025-333 and look forward to your application at jobs.berlin@yourccc.com or click on apply now.

Not the right job for you? Find more interesting job offers here: berlin.yourccc.com.

About us: Since our founding in 1998, excellent customer service has been our passion, and making customers happy is our mission. If you are looking for a place where you like to work, where colleagues become friends and where career opportunities throughout Europe are not empty promises, then we welcome you to the CCC team.

Dein HR Team Berlin