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Customer Service Representative with Russian – technical support (m/w/d) | Danzig

If customers are inspired by the competence and friendliness of your service, then you are exactly right at CCC. It's a special talent to make people on the phone feel like they are in best hands. If you want to live customer service at best quality, we have the perfect job for you. 

For our team in Gdańsk we are currently looking for support as

Customer Service Representative with Russian – technical support (m/w/d)  

Overview of tasks:

  • Answering customer inquiries via phone, mail and chat
  • Providing world-class customer service, troubleshooting and technical support
  • Analyzing, isolating and resolving a variety of complex technical issues
  • Targeted support for devices such as smartphones, tablets and PCs

We are looking for:

  • Fun at customer support and empathic procedure in the processing of diverse customer reqests
  • Russian language on at least C1 level (in written and spoken form)
  • English language on at least B2 level (in written and spoken form)
  • High affinity acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
  • Routines with common PC and Internet applications (especially iOS, Smartphone, Tablet, PC and Mac experience)
  • Goal-oriented and independent way of working
  • Flexibility, reliability and ability to work in a team
  • Confident and friendly appearance

We will offer:

  • Challenging and varied inbound activities
  • Comprehensive product training and intensive training-on-the-job
  • Flexible planning of working hours for a good work-life-balance
  • Internal training and further education possibilities via our CCC campus
  • Advancement opportunities in our international company
  • Fixed basic remuneration with attractive bonus options
  • Highly motivated and dedicated team with flat hierarchies and informal culture
  • Great office with modern workplaces as well as free drinks and regularly fresh fruit as a little extra motivation
  • Private health insurance and gym discount
  • Regular internal employee events (e.g. Summer Party)

Join our team and apply now! 

Our HR team, Aleksandra Kasperska and Małgorzata Redelbach, will be happy to answer your questions at: +48 58 882-2888. If this job offer interests you, please send your application. 

We have adjusted our recruitment process and are now offering online interviews to all candidates.

Have not found what you're looking for? Further interesting job offers can be found here.

About us: Since our founding in 1998, excellent customer service has been our passion and making customers happy is our mission. If you are looking for a place where you like to work, where colleagues become friends and where opportunities for advancement throughout Europe are no empty promises, then we welcome you to the CCC team.

Dein HR Team Danzig