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Français Speaking Customer Service Agent (m/f/d) | Sarajevo

If customers are enthusiastic about your competence and friendliness long after your service, then you are in the right place at CCC. It’s a special talent to make people on the phone feel like they are in the best hands. We are looking for enthusiastic employees to help us provide excellent customer service!

For our team in Sarajevo we are currently looking for

Français Speaking Customer Service Agent (m/f/d)

Overview of tasks:

  • Handle incoming phone calls and emails from new and existing clients
  • Provide technical 1st level support

We are looking for:

  • Fun at the customer support and empathic procedure in the processing of diverse customer requests
  • Strong written and spoken communication skills in French 
  • Basic technical skills
  • Routines with common PC and Internet applications
  • Goal-oriented and independent way of working
  • Flexibility, reliability and ability to work in a team
  • Confident and friendly appearance

We will offer:

  • Challenging and varied inbound activities (oral & written)
  • Comprehensive product training and intensive training-on-the-job
  • Flexible planning of working hours (full-time or part-time) for a good work-life-balance
  • Internal training and further education possibilities via our CCC campus
  • Advancement opportunities in our international company
  • Fixed salary
  • Highly motivated and dedicated team with flat hierarchies and informal culture
  • Great office with modern workplaces as well as regularly fresh fruit as a little extra motivation

Join our team and apply now!

Our recruiter team is always available for questions at +387 33 876 543 and look forward to your application at or via our application form.

About us:

CCC is one of the leading companies in providing professional customer care in Europe. More than 8 500 service professionals at 22 locations in 11 countries deliver international customer service solutions on the highest level.

Dein HR Team