Team Leader (m/f/d) for our Psychological Counsellors Team | Essen

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The terms empathy and composure describe your character and you are looking to develop your career and take on larger responsibilities in an exciting and growing environment? Do you have excellent communication skills and enjoy helping others?

For our location in Essen we are currently looking for

Team Leader (m/f/d) for our Psychological Counsellors Team

Was wir erwarten:

Providing mentorship, guidance and career development to our counsellors team
Establishing team goals, motivating and working with direct reports on strategies for results development
Delivering on projects involving quantitative analysis, industry research, and strategy development
Identifying actionable insights, suggestions and recommendations for more effective team work
Leading a team to improve on aspects as problem solving, critical thinking, analytical and technical capabilities
Partnering with global and cross-functional teams to develop global solutions
Acting as a single point of contact for the local Counsellors team
Support Counsellors during daily tasks and duties

What we expect:

Degree in Psychology, Business Psychology, Organizational Psychology or a comparable qualification
Experience in leading a team or relevant people management experience
Experience in performance management
Organizational skills and structured way of working
Empathy and excellent communication skills
Composure, patience and a solution-oriented approach to conflicts
Ability to use individual strategies for different characters and address cultural differences appropriately
Creativity and ability to think out of the box
Enthusiasm and ability to motivate a team

What we offer:

Challenging and varied activities
Opportunity to grow with us and help shape the development of our location
Advancement opportunities in our international company
Highly motivated and dedicated team with flat hierarchies and informal work culture
Great office with modern workplaces including complementary drinks and snacks and comfortable leisure areas as a little extra motivation

Join our team and apply now!

Our recruiting team will gladly answer all your questions at +49 201 2587 0006 or jobs.essen@yourccc.com. We are looking forward to your informative application incl. your salary expectations and possible start date.

We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

Haven't found what you're looking for? Further interesting job opportunities can be found here.

About us: Since founded in 1998, excellent customer service is our passion – 2020 we went one step further and are now part of TELUS International. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.