Workforce Specialist (m/w/d) | Essen

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Are you ready to accelerate your career? Join us as a Workforce Specialist! We are looking for somebody to provide one of the many foundations required to achieve successful services for our partners.

Workforce Specialist (m/w/d)

You will be responsible for:

Weekly personnel resource planning based on a forecast given by our partner and internal requirements (forecasting and scheduling)
Efficient staffing of personnel to achieve service levels and other operative goals and targets
Process applications for vacation and off days
Contact for our employees for all questions regarding the schedule and vacation
Delivering requested reports on project activities

We expect:

Professional user of MS Office, especially MS Excel (e.g. formulas, formation, pivot tables, charts)
Basic knowledge in MS Visual Basic for Applications (VBA)
Excellent English in written and spoken is a must for this role
Good German (minimum B level) in written and spoken
Demonstrated analytical, organizational and prioritization skills
Low fault tolerance
Good communication skills
Empathic and flexible team player
Self-motivated and structured, hands-on and independently working individual

We will offer:

Challenging and varied activities
Opportunity to grow with us and help shape the development of a new location right from the start
Advancement opportunities in our international company
Lots of benefits, including private health insurance, daily meal allowance, complementary drinks and snacks
Highly motivated and dedicated team with flat hierarchies and informal culture
Great office with modern workplaces

Join our team and apply now!

If you are interested in Social Media and looking for a new job perspective, join our lovely team. Feel free to submit your CV including your salary expectations.

Our Recruiting Team will gladly answer all your questions at 0201 2587 0006.

We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

Have not found what you're looking for? Further interesting job offers can be found here.

About us: Since founded in 1998, excellent customer service is our passion – 2020 we went one step further and are now part of TELUS International. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.